DataRoad manages, configures and supports your company's Apple ecosystem with the same rigour it applies to your entire IT infrastructure.
Specialist Apple Services
Certified Mac support
Proven experience
Your Apple Department
Mac Fleet Management
Configuration and updates
Security and encryption
Centralised management
Integration with your IT
Mac and Windows side by side
Microsoft 365 in an Apple environment
Seamless networking and printing
Permanent Apple Support
Dedicated helpdesk
Remote and face-to-face
Included in IT Unlimited
// IT Unlimited
Business Services
Managed Apple
IT UNLIMITED
We manage Apple fleets in a corporate environment with the same rigor as any critical infrastructure. DataRoad is a member of the Apple Consultants Network, which means access to technical resources and support channels that are not publicly available.
We set up Apple Business Manager with automated device enrolment: a new Mac or iPhone arrives in the box and configures itself, complete with company apps, profiles and policies.
We provide MDM management, integration of Macs into existing networks and domains, user migration between machines, and daily support for those working on macOS, iOS and iPadOS.
Apple Support
Regardless of the platform your company uses — Apple's Mac, iPhone and iPad, or Windows and PC — DataRoad guarantees certified technical support, high-level IT security and total operational continuity for both ecosystems.
DataRoad is a certified member of Apple Consultants Network in Portugal — a distinction that places our team among the globally recognised and certified Apple enterprise partners.
This certification, combined with our extensive experience in Microsoft and Windows environments, enables us to manage any enterprise technology configuration with equal expertise and excellence, whether it be 100% Apple, 100% Windows or a hybrid environment comprising both systems.
Our expert team ensures the complete management and optimisation of your company's IT infrastructure — guaranteeing seamless integration between devices, enhanced security, managed updates and an IT strategy aligned with your business objectives.
With more than a decade of experience in managing Apple and Microsoft environments for national and international companies in Portugal, DataRoad is the technology partner your business needs — regardless of the system you choose.
DataRoad Apple TotalCare it is a fully managed Apple IT management solution for businesses that want consistent performance, robust security and expert supervision of their Apple devices.
No long-term contracts, with support that scales simply as your organisation grows.
- Apple Mobile Device Management (MDM) — Centralised management of Macs, iPhones and iPads, including security policies, configuration profiles, compliance monitoring and remote support.
- 24/7 Monitoring and Proactive Maintenance — Continuous monitoring of system health status, with automated remediation to prevent downtime before it affects your business.
- Unlimited Cloud Backup and Fast Recovery — Secure, automated backups with rapid restore capability, for protection against data loss, ransomware or hardware failure.
- Managed macOS and App Updates — Controlled rollout of Apple operating system updates and enterprise software to maintain security without disrupting workflows.
- Malware Detection and Security Incident Response Continuous protection against viruses, spyware and unauthorised system changes on all managed Macs.
- Priority Support with Apple Certification — Direct access to Apple Certified Consultants for telephone and email support during business hours.
Apple Business Support in Portugal
Your Company Chose Apple.
Now You Need Someone Who Knows How to Manage Apple Properly.
The adoption of Apple ecosystem in the business world has grown rapidly in recent years.
MacBooks on the desks of the creative, development and leadership teams.
iPhones in the hands of the sales and operational teams.
iPads in receptions, meeting rooms, clinics, hotels and educational environments.
Apple is no longer a niche choice. Today it is a complete business platform — but with real demands of management, security, integration and specialist support.
The problem?
Most IT support companies in Portugal remain focused almost exclusively on Windows.
We know how to manage Active Directory, Microsoft 365 and Windows Server environments.
But when one appears Mac with a problem, resolution time doubles, workarounds are improvised and support quality drops drastically.
A DataRoad is different.
We are certified member of the Apple Consultants Network (ACN) — Apple's official programme for specialist consultants in Apple business solutions — and we dominate the Apple ecosystem with a same technical depth how we master Microsoft.
👉 If your company uses Apple — or is considering doing so — DataRoad is the right IT partner to ensure that this choice works at the highest level.
Apple Consultants Network (ACN)
What It Is and Why It Is Important for Your Business
A Apple Consultants Network it's the official Apple program that certifies partners with proven competence in implementation, management and support of Apple devices in an enterprise environment.
Being an ACN member it is not a formality.
It is the result of a rigorous technical evaluation process, continuous training and direct validation from Apple.
What the ACN Certification Guarantees DataRoad Clients
✅ Access to exclusive Apple technical resources
It includes direct support channels with Apple engineers and advanced documentation that is not publicly available.
✅ Continuous and mandatory technical training
DataRoad technicians maintain active Apple certifications, updated with each new version of macOS, iOS and iPadOS.
✅ Apple Business Manager
Access to the official Apple platform for enterprise device management, automated enrolment, app distribution and managed Apple IDs.
✅ Official Apple recognition in Portugal
DataRoad is listed as recommended Apple consultant for businesses in Portugal.
There are few ACN partners in Portugal.
When you entrust your company's Apple devices to DataRoad, you are working with a team that Apple recognises as qualified.
The Apple Support Problem
And Why It Always Ends Up Costing You Dear
The scenario repeats itself far too often:
- The company adopts Macs or iPads
- Keep the same Windows-focused IT support
- The problems begin
The Most Common Errors We Encounter
❌ Unmanaged Macs
Manual configuration, without consistent security policies.❌ Absence of Apple MDM
Every device is an island, without control, without visibility, without remote wipe capability.❌ Non-existent or unverified backups
Time Machine backups that haven't run for months or cloud backups that fail silently.❌ outdated macOS
Known vulnerabilities due to lack of update management.❌ iPhones and iPads without any control
Devices with sensitive data without encryption, mandatory PIN or remote wipe capability.
✅ A DataRoad fixes these issues structurally — not with patches.
Apple Services for Business DataRoad
Apple Mobile Device Management (MDM)
Centralised management of Macs, iPhones and iPads from a single console.
With Apple MDM, DataRoad guarantees:
- Full visibility of the fleet
- Automated security policies
- Immediate remote intervention
- Ongoing compliance with best practice
Integrated with Apple Business Manager, enabling automatic enrolment and zero-touch deployment.
Apple TotalCare — Fully Managed Apple IT Management
The complete solution of Apple device management for business.
Includes, for a fixed monthly fee:
- Full Apple MDM
- 24/7 monitoring
- Unlimited cloud backup with daily verification
- Managed macOS and app updates
- Endpoint security specific to macOS
- Priority support with Apple-certified technicians
✅ Scalable, without renegotiations for new devices
✅ No loyalty scheme
Apple Certified Technical Support
Expert support for:
- MacBook Air
- MacBook Pro
- iMac
- Mac mini
- Mac Studio
- iPhone
- iPad
Lent by certified Apple consultants, remotely or face-to-face when necessary.
Apple Business Manager — Deployment and Management
Complete configuration of the Apple Business Manager, MDM integration and creation of Managed Apple IDs.
New devices can be shipped directly from the supplier to the employee — ready to work on first login.
Managed macOS and App Updates
- Previous tests
- Planned maintenance windows
- Rollback available
Always up to date.
Never interrupting the work.
Unlimited Cloud Backup and Data Recovery
- Automatic daily backup
- Encrypted cloud storage
- Granular or total restoration
- Actual recoverability verification
Endpoint Security for macOS
Native protection for macOS, featuring:
- Behavioural detection
- Ransomware protection
- Incident reports and root cause analysis
“Macs don't get viruses” is one of the biggest risks we see on the market.
Apple integration with Microsoft 365 and Windows
DataRoad specialises in hybrid environments:
- Apple + Windows
- macOS + Microsoft 365
- Azure AD integration
- SSO and MFA
- Shared drives and unified identities
Sectors Where We Manage Enterprise Apple Environments
- 🎨 Creative Agencies and Marketing
- 💻 Technology and Software
- 🏥 Health and Clinics
- 🏨 Hospitality & Tourism
- 🎓 Higher Education
- ⚖️ Law, Consulting and Finance
- 🌍 Embassies and Diplomatic Organisations
- 🏢 Multinationals with subsidiaries in Portugal
Apple and Windows — A Single Partner
A DataRoad it doesn't force you to choose sides.
✔ Apple certified partner
✔ Microsoft Partner
✔ Hybrid environment specialist
Single supplier.
A single team.
No conflicts. No blind spots.
Why choose DataRoad?
✔ Apple Consultants Network certified
✔ Technicians with active Apple certifications
✔ 24/7 Monitoring
✔ No contract
✔ Immediate response times SLA
✔ +11 years of enterprise IT experience
✔ Rating ⭐⭐⭐⭐⭐ on Google
✔ TOP 5% Best SMEs in Portugal
📞 211 459 950
✉ sales@dataroad.pt
Frequently Asked Questions
Can we have both Mac and Windows in the same company?
They can, and that is the most common case. What requires attention is identity management, file sharing and the uniformity of security policies between the two systems.
Do Macs also need antivirus and encryption?
They do. The idea that macOS is not targeted stopped being true a long time ago. Disk encryption, update management and endpoint protection apply equally.
Do you centrally manage Apple devices?
Yes, with inventory, policy enforcement, application distribution and remote locking in case of loss or theft.
A chat before making a decision
Whether you’re tackling a specific problem, planning a move or simply looking for a second opinion, we always start in the same way: by understanding your situation before making any suggestions. No obligation, no jargon and no catalogues.
Companies with Apple fleets managed by DataRoad
Mac, iPhone and iPad in the enterprise, under certified management
Services IT for businesses
From day-to-day helpdesk support to critical infrastructure: a single point of contact for all your company’s IT needs, with contractually agreed response times.
IT Unlimited
Unlimited IT support for a fixed monthly fee, including on-site visits and with no minimum contract period.
Find out moreNetworks and Structured Cabling
Design, installation and certification of cabling, Layer 3 switching and PoE power supply.
Find out moreBusiness WiFi 6 and 7
A study of coverage, installation and centralised cloud-based management, with networks segregated by profile.
Find out moreManaged Cybersecurity
Enterprise firewall, traffic segmentation, managed antivirus and secure remote access.
Find out moreServers, Cloud and Backups
Servers, NAS, Microsoft 365 and backups with restoration tested on a regular basis.
Find out moreIP Communications and CCTV
IP telephone systems and video surveillance with continuous recording and GDPR compliance.
Find out moreApple equipment in a company without management is an accident waiting to happen.We configure, manage and support your Mac and iOS fleet, with Windows integration, remote management and security included.Tell us about your Apple Park
Apple certifications and business partnerships
Consultants Network and device management platforms in a corporate context
Latest News
Our projects
Securely managed Apple environments for businesses.
Properly Managed Apple Environments Integration, support, and security for your company's Apple estate.
Ouro Rossio Hotel: 30 Wi-Fi access points, 55 rooms and a firewall
DataRoad has installed 30 Wi-Fi hotspots, 55 CCTV cameras and a firewall at the Ouro Rossio Hotel in Lisbon. Take a look at the project and request a quote.
IT Unlimited: unlimited IT support for businesses
Unlimited, proactive IT support for businesses that can’t afford to stop. Find out more about DataRoad’s IT Unlimited and request a quote.
Lambert Clinic: IT Unlimited at the new Corroios branch
The Lambert Clinic has opened its Corroios branch and has once again chosen DataRoad to provide its full IT support. Read the case study.
Harlan & Poston Group: IT Unlimited in Portugal and the UK
The Harlan & Poston Group has chosen DataRoad for its IT Unlimited support contract. Find out what’s included.
Clínica Mulher: 192 network access points, Wi-Fi 7 and a firewall
A complete network comprising 192 access points, Wi-Fi 7, a firewall and IT Unlimited at the new Clínica Mulher in Sete Rios. View the project.
IT Unlimited IT support for businesses
Comprehensive maintenance, certified support and round-the-clock assistance for your company’s IT infrastructure. Find out what’s included in IT Unlimited.
Related services
Contact us now
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